Use Cases and Inspiring Ideas

What’s possible with Twnel, tips, tutorials, and lots of inspiring ideas to improve the communications and performance of your extended supply chain

Frubana, a successful story…

Frubana began as Fabian Gomez’s dream of connecting the Colombian countryside with the city’s restaurants. Today they are emerging as a potential unicorn of the Agri-Tech industry thanks to its exponential growth and its rapid expansion to three countries.

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Conversation Management Using Tags

Conversation Management Using Tags

We know that coordinating teams that are scattered throughout the geography where your company operates is complicated.

With that in mind we created labels with which you can segment by area of ​​the city (in large cities), or by type of Ally, for example, salesperson, distribuitor, merchant, lawyer, or whatever your business requires.

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Twnel Superpowers Part 2 – Automation with Chatbots: Customer Service, Business Automation and Scalability

Twnel Superpowers Part 2 – Automation with Chatbots: Customer Service, Business Automation and Scalability

Most people are familiar with marketing chatbots; the ones that allow doing lead generation or marketing campaigns. Good examples of them are the ones managed through Facebook Messenger or applications such as Drift that sit on the company’s website to “guide” the potential customer.

At Twnel, however, our chatbots go beyond marketing and sales. We call them superbots.

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