The control you want. The scale you need.

 

Twnel is a
super-flexible
platform.

 

 


We can configure it for you.

You can communicate with different levels in your extended value chain. For example, in B2B businesses, manufacturer to distributors to salespeople to clients, or service provider to resell agents to contractors to field support personnel and/or with other companies. 

You can have as many agents (people managing the messages – inquires) as you want or need.

Furthermore, you can define rules to control who can message with whom, according to your business requirements. For example, you can assign agents that cover people restricted to a city or part of the city, and/or that specialize in a certain service (i.e. installations, maintenance, sales, etc) and so on.

The expectations of mobile-first users around speed and responsiveness are changing fast.

 

Everybody wants your company to be available. Help your partners accomplish anything with private chats

Start using what they already know: messaging. Use text, image, video, audio, file, location, and video messages to conduct rich, private and secure conversations to solve inquiries, request information, place orders and much more and in real time. Managing hundreds, thousands or even hundreds of thousands of conversations at scale with your own team of agents or by using robots. All of these is not longer possible.

 

 

Foster distraction-less collaboration with your network of partners via company assisted group-chats

Let’s face it

Chances are your company uses WhatsApp group-chats to sync your partner network at the expense of constant interruptions and privacy concerns.

  • Do you know who is the owner of that 128 member group chat they have in sales?

  • Are you able to control access and keep sensitive information protected from your competitors?

     

    We know it take a team to accomplish common goals.

    We hear you

    Whether is coordinating your partner network activities in a certain geography or supporting the day to day operations of your distributed sales team, Twnel group-chats can help you achieve more with a unique approach to managing information and organizing your partner collaboration efforts.

    Don’t let important messages get lost for days.

    Nowadays it’s more challenging to catch the attention of your partners. Imagine being able to reach them in seconds with just a few clicks.

    Stop imagining.

    Type your message, add an image or two, select your audience and go. Hundreds or even thousands of partners will instantly receive your message in the palm of their hands, directly from your official company account, and not a phone number or a suspicious name in some personal messenger like WhatsApp or Telegram.

    Companies from different industries are using Twnel Broadcasts to find service availability in real-time, to distribute price changes, to announce inventory availability, and even to sell and promote products into their partner network.

    Since when it became so easy to share segmented information in a secure way? 

    Some extended supply chains are quite complex.

    Welcome to Twnel B2B connect.

     

    Sometimes your partner network is composed of not only individuals but also small and medium businesses. These businesses rely on yours to fulfill their mission while helping your company grow.


    How can you be available for them whenever they need you without having to spend a fortune?

    We connect them easily so that communication between them opens new opportunities. 

     

    Whether is your distribution partner network, your company’s sales agencies or even your operational partner network (the ones who get the job done in your behalf), Twnel B2B Connect enables real-time collaboration between your company control tower and dozens or even hundreds of partners who can also use Twnel to streamline their own communication while keeping everyone synchronized.