Creating a chatbot to capture product barcodes

Creating a chatbot to capture product barcodes

To create the Superbot to capture the barcode and the name and save that info into the sheet, we need to:

Create a script that can receive the data form the Superbot (using Google Apps Script)
Generate a webhook (endpoint) to be triggered when there is data from the Superbot to be saved.
To create the Superbot using the Twnel bot framework

Twnel Bot Spec Basics

In this post, I will provide a short intro to the Twnel Bot Spec. Understanding its main elements will allow you to get a head start when developing chatbot flows using the Twnel Framework.

A chatbot flow in Twnel has the following components: …

Twnel Superpowers Part 2 – Automation with Chatbots: Customer Service, Business Automation and Scalability

Twnel Superpowers Part 2 – Automation with Chatbots: Customer Service, Business Automation and Scalability

Most people are familiar with marketing chatbots; the ones that allow doing lead generation or marketing campaigns. Good examples of them are the ones managed through Facebook Messenger or applications such as Drift that sit on the company’s website to “guide” the potential customer.

At Twnel, however, our chatbots go beyond marketing and sales. We call them superbots.