Twnel Superpowers Part 2 – Automation with Chatbots: Customer Service, Business Automation and Scalability

Twnel Superpowers Part 2 – Automation with Chatbots: Customer Service, Business Automation and Scalability

Most people are familiar with marketing chatbots; the ones that allow doing lead generation or marketing campaigns. Good examples of them are the ones managed through Facebook Messenger or applications such as Drift that sit on the company’s website to “guide” the potential customer.

At Twnel, however, our chatbots go beyond marketing and sales. We call them superbots.